Amazon India to now give its sellers a damage allowance



‘Seller Flex’ is a programme where Amazon replicates its warehousing practices around inventory management, quality control, packaging and shipping at the facilities owned by third-party sellers, reducing the cost of shipping inventory from seller premises to Amazon’s warehouse.
“We would like to inform you about the upcoming changes to Seller Flex Lost and Damaged Inventory Reimbursement Policy, which will be effective May 14, 2017, onwards for all units fulfilled using the Seller Flex programme,” said the e-commerce firm in an email to its sellers.
The All India Vendors’ Association, a group of 2,000 sellers, said this is positive change brought about by the company and sellers on the platform can draw the maximum benefits.
“Such policies define Amazon’s reformist approach to seller experience and is very positive to boost seller trust on the platform. This eliminates all the hassles which sellers used to face to claim reimbursement on time. We hope this policy is started for general sellers as well. Other marketplaces should follow suit,” said a spokesperson of the association.

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